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shipping & handling
Orders received Monday through Thursday by 11:00 PM (EST) are shipped within 24 hours on
all in-stock merchandise. Weekend orders are processed the next business day. For more
details, consult our Delivery Times.
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Standard Delivery
Standard Delivery orders are shipped from our Distribution Center via standard ground service, and will
generally arrive within 5-7 business days of recipt of the order. Note: Items sent directly from our suppliers
may take longer to arrive, and items ordered together may not arrive in the same box. Orders being shipped to AK or
HI will be charged an additional $7 for standard delivery. For Standard and Express Delivery rates, consult
our Delivery Charges below. Certain heavy or oversize items cannot be shipped outside the contiguous 48 states.
Rush Delivery
For an additional $15.00 per address, we can expedite delivery to most destinations. (Orders
received by 3pm EST Monday through Thursday arrive in two business days; orders placed Friday
through Sunday arrive on Tuesday.) We regret that this service is not available for some
oversize items, items shipped directly from our supplier, and items shipped outside the
contiguous 48 states.
Delivery Times
| Standard Delivery |
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5-7 business days (Monday through Friday, do not count weekends) |
| 2-Day Express |
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Orders placed by 12pm EST will be delivered in 2 business days. |
| Next Day Air |
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Available to most destinations. Orders placed by
12pm EST will be delivered by the end of the following
business day.
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| Parcel Post |
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Used for all APO/FPO addresses. 4-6 weeks. |
Delivery Charges
| Up to $15.99 |
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$5.50 |
| $16.00-$30.99 |
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$6.50 |
| $31.00-$50.99 |
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$8.50 |
| $51.00-$75.99 |
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$11.50 |
| $76.00-$100.99 |
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$13.50 |
| $101.00-150.99 |
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$16.50 |
| $151.00-$200.99 |
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$20.50 |
| $201.00-Above |
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11% of merchandise total |
**2-Day Express – add $15.00
**Next Day Air – add $24.95
Shipping to Foreign Countries
At present, we are only able to ship to the United States and U.S. Territories.
Placing Orders From Foreign Countries
To place an order from a foreign country for delivery within the United States, please call
customer service at (800) 921-8729.
Shipping to APO/FPO Addresses
When entering an APO/FPO address please follow the following format:
Name: PO3 John Smith
Address Line: Weapons Div Sct 1
Address Line: USS Wisconsin BB-64
Zip Code: 34049 (Actual Zip Code)
City: FPO (APO if APO)
State: AA
Shipping Merchandise to Canada
At this time, we regret that we are unable to ship merchandise to Canada from our website. We can
ship merchandise to a U.S. address from a Canadian billing address, for assistance please call (352) 854-7400.
Holding Orders for a Later Date
We regret that online orders cannot be held for later shipment. We can, however, delay shipment if
the order is placed through our Customer Service Center. Please call (352) 854-7400 (9:00 am EST -
5:00 pm EST, Monday through Friday) and a sales associate will be happy to complete your order.
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